Family & veteran-owned · Operating nationwide since 2013(555) 274-4863 · [email protected]
Legal

Terms of Service

Last updated: January 2026

These Terms of Service (\“Terms\”) govern your use of the Grassie Trophy Logistics website and set out the general basis on which we provide freight brokerage and motor-carrier services. By using this website or engaging our services, you agree to these Terms. Individual shipments are also governed by our rate confirmation, bill of lading and any separate written service agreement, which prevail over these general Terms in the event of a conflict.

1. Who we are and what we do

Grassie Trophy Logistics arranges and provides transportation of general and specialty freight across the contiguous United States, operating as both a motor carrier and, where appropriate, a property broker placing freight with vetted partner carriers. Our operating authority (USDOT/MC) and insurance information are available on request.

2. Quotes, bookings and rates

Quotes are estimates based on the information you provide at the time and are not binding until confirmed by us in writing on a rate confirmation. Final charges depend on the actual commodity, dimensions, weight, distance, equipment, accessorial services (such as lift-gate, inside delivery, residential or limited-access sites, detention/layover), fuel, and any permits or escorts required for oversized or overweight loads. If the shipment as tendered differs from what was quoted, charges may be adjusted accordingly. A booking is confirmed only when we issue a written confirmation.

3. Your responsibilities as the shipper

Inaccurate information (for example, understated weight or dimensions) may result in reweigh/re-measure charges, delays, or refusal of the load.

4. Carriage, bill of lading and subcontracting

Each shipment is subject to the terms of the applicable bill of lading and, where we act as broker, the transportation agreement with the assigned carrier. We may subcontract carriage to qualified partner carriers whom we vet for active operating authority and insurance. Where we act as broker, the transporting carrier is responsible for the physical carriage and its associated liability, and we remain your point of coordination.

5. Cargo liability, insurance and claims

Liability for loss of or damage to freight is governed by the bill of lading, applicable law, and the cargo insurance in force for the shipment, and is subject to the coverage limits stated. For high-value or specialty freight, you must declare the value in advance and confirm that coverage meets it; additional coverage may be available on request and at additional cost. Standard limits may not cover the full value of undeclared high-value goods.

Claims. Notice of visible loss or damage should be noted on the delivery receipt at the time of delivery; concealed damage and other claims must be reported promptly in writing. Cargo claims are subject to the notice periods and filing time limits set out in the bill of lading and applicable law. Please retain all packaging and documentation and provide supporting evidence (photos, invoices, weight tickets) to allow the claim to be assessed. Claims may be withheld where freight charges remain unpaid.

6. Payment

Unless otherwise agreed in writing, charges are payable per the terms on our invoice or rate confirmation. Late payment may incur interest and reasonable collection costs. Freight charges are due regardless of the status of a cargo claim unless we agree otherwise in writing.

7. Delays and events beyond our control

Transit times are estimates. We are not liable for delays or failures caused by events beyond our reasonable control, including weather, road and traffic conditions, mechanical breakdown, accidents, strikes, acts of government, permit or escort availability, or force majeure. Where a delivery date is not guaranteed in writing, it is a good-faith estimate only.

8. Website use and content

The content on this website, including our freight guides, is provided for general information only and does not constitute a binding quote or professional, legal or regulatory advice for your specific shipment. You may not misuse the site, attempt to disrupt it, or copy and republish its content wholesale. Links to third-party sites are provided for convenience and we are not responsible for their content.

9. Limitation of liability

To the fullest extent permitted by law, our liability arising out of website use is excluded; liability arising out of the carriage of goods is limited to that provided under the bill of lading, applicable transportation law and the cargo insurance in force. We are not liable for indirect, incidental, special or consequential damages, including lost profits, except where such limitation is not permitted by law.

10. Governing law

These Terms and any shipment are governed by the laws of the United States and the applicable state, and by federal transportation law where it applies, without regard to conflict-of-laws principles.

11. Changes

We may update these Terms from time to time. Continued use of the website or our services after an update constitutes acceptance of the revised Terms.

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